Customer Support

Context Help

If you lose your way inside our hosting Control Panel, the very first step you should take is to press the Help button, which is visible on each page. A context menu will open. It includes elaborate information about all the actions that you can carry out on the page in question. Each pop-up menu appears on the same page so that you can swiftly return to your work.

Video Tutorials

We have an extensive variety of video tutorials explaining how to work with our Control Panel. They're meant for those of you who would like to see how things are getting done rather than only reading articles. Thus, anyone can swiftly become familiar with our hosting Control Panel by merely watching our step-by-step tutorial videos.

F.A.Q.

If you can't find the solution you need, have a look at our comprehensive FAQ database, which covers questions asked by real clients and offers practical solutions. We regulary update our FAQ database with new questions & answers so as to cover all the innovations and new additions to our platform.

Ticketing System

If you still can't find the answer you are looking for in the Frequently Asked Questions database either, we have a great team of technical support engineers available 24-7-365 and eager to assist you with any issue. Each support ticket you send will be answered in less than 60 minutes (the average trouble ticket response time is approximately 20 minutes), so you won't have to wait a long time to receive an answer to your question.